Refund Policy – PushpakRC

At PushpakRC, we strive to ensure that our customers are completely satisfied with their purchases. Please read our refund policy carefully to understand your rights and our responsibilities.

1. Eligibility for Refunds

You may request a refund under the following conditions:

• The product is defective, damaged, or not as described.

• You notify us within 3 days of receiving the item.

• The item is unused, in original packaging, and accompanied by a valid proof of purchase.

2. Non-Refundable Items

Refunds will not be provided for:

• Products damaged due to misuse, modification, or unauthorized repair.

• Items purchased during clearance or sale (unless defective).

• Consumables like batteries, chargers, or electronics that have been used.

3. Process for Requesting a Refund

To request a refund:

1. Include your order number, photos of the product, and a brief description of the issue.

2. Once approved, we will provide return instructions.

4. Return Shipping

• The customer is responsible for return shipping costs unless the item was shipped in error or is defective.

• We recommend using a trackable courier service.

5. Refund Approval

• Once we receive and inspect the returned item, we will notify you of the refund approval.

• Approved refunds will be processed within 5–7 business days to the original payment method.

6. Late or Missing Refunds

If you haven’t received your refund:

• First check your bank account again.

• Then contact your bank or card provider, as it may take some time before your refund is officially posted.

• If you still have not received your refund, please contact us.

For questions about refunds, returns:
📧 https://pushpakrc.com/
📞+91 9795560769